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1.3.1.4 Support Retention & Loyalty

(3) eTOM Process Type Support Retention & Loyalty (4) eTOM Process Type Ensure Retention & Loyalty Capability (4) eTOM Process Type Undertake Retention & Loyalty Trend Analysis

1.3.1.4 Support Retention & Loyalty

Diagram Description

Ensure that all information, materials, systems and resources are available so that the Retention & Loyalty processes can be completed without delay, when a request is received from a customer



Created from the TM Forum Model Frameworx 19.0 on 8/29/2019 at 12:41