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1.3.5.9.4 Mediate & Orchestrate Customer Interactions

(4) eTOM Process Type Mediate & Orchestrate Customer Interactions (5) eTOM Process Type Identify Customer Interactions Data Formats (5) eTOM Process Type Orchestrate Customer Interactions (5) eTOM Process Type Mediate Customer Interactions

1.3.5.9.4 Mediate & Orchestrate Customer Interactions

Diagram Description

Ensure that transaction message structure and interactions conform to agreed, externally defined standards used by the enterprise and its customers


Created from the TM Forum Model Frameworx 19.0 on 8/29/2019 at 12:43