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1.3.4.1.1 Build Customer Insight

(4) eTOM Process Type Build Customer Insight (5) eTOM Process Type Gather Customer Information (5) eTOM Process Type Report Customer Information

1.3.4.1.1 Build Customer Insight

Diagram Description

Ensure that Service Provider and the customer feel confident that the relationship is founded on up-to-date, accurate and legally compliant information.


Created from the TM Forum Model Frameworx 19.0 on 8/29/2019 at 12:43