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1.4.6.3 Correct & Resolve Service Problem

(4) eTOM Process Type Reassign / Reconfigure Failed Service (4) eTOM Process Type Manage Service Restoration (4) eTOM Process Type Invoke Support Service Problem Management Processes (3) eTOM Process Type Correct & Resolve Service Problem (4) eTOM Process Type Implement Service Problem Work Arounds (4) eTOM Process Type Review Major Service Problem (4) eTOM Process Type Monitor Service Alarms Events (4) eTOM Process Type Categorize Service Alarm Event

1.4.6.3 Correct & Resolve Service Problem

Diagram Description

Restore the service to a normal operational state as efficiently as possible

Issues


Created from the TM Forum Model Frameworx 19.0 on 8/29/2019 at 12:46