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1.3.11 Bill Inquiry Handling

(2) eTOM Process Type Bill Inquiry Handling (3) eTOM Process Type Create Customer Bill Inquiry Report (3) eTOM Process Type Assess Customer Bill Inquiry Report (3) eTOM Process Type Authorize Customer Bill Invoice Adjustment (3) eTOM Process Type Track & Manage Customer Bill Inquiry Resolution (3) eTOM Process Type Report Customer Bill Inquiry (3) eTOM Process Type Close Customer Bill Inquiry Report

1.3.11 Bill Inquiry Handling

Diagram Description

Ensure the timely and effective fulfillment of all customer bill inquiries and complaints.

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Created from the TM Forum Model Frameworx 19.0 on 8/29/2019 at 12:42