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1.3.11.2 Assess Customer Bill Inquiry Report

(3) eTOM Process Type Assess Customer Bill Inquiry Report (4) eTOM Process Type Verify Customer Bill Inquiry (4) eTOM Process Type Assess and Investigate Customer Bill Inquiry (4) eTOM Process Type Identify Customer Bill Inquiry Root Cause (4) eTOM Process Type Complete Customer Bill Inquiry Assessment

1.3.11.2 Assess Customer Bill Inquiry Report

Diagram Description

Assess the bill inquiry report to determine the nature of the inquiry, and to determine whether the inquiry has arisen due to circumstances originating in other process areas


Created from the TM Forum Model Frameworx 19.0 on 8/29/2019 at 12:42