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5.22.2 Center Administration

(3) TAM Application Type Center Force & Queue Management (3) TAM Application Type Center Compliance & Training (3) TAM Application Type Center Productivity Management (2) TAM Application Type Center Administration

5.22.2 Center Administration

Diagram Description

Center Administration provides care-center administrators tools that enable them to efficiently manage center operations.  Operations would include center productivity, performance metrics collection, training as well as force and skill assignment.



Created from the TM Forum Model Frameworx 19.0 on 8/29/2019 at 13:18