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1.5.5 Workforce Management

(2) eTOM Process Type Workforce Management (3) eTOM Process Type Manage Schedules & Appointments (3) eTOM Process Type Plan and Forecast Workforce Management (3) eTOM Process Type Administer and Configure Workforce Management (3) eTOM Process Type Report Workforce Management (3) eTOM Process Type Manage Work Order Lifecycle

1.5.5 Workforce Management

Diagram Description

Managing the staff performing manual activities along with managing the actual activity being performed.

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Created from the TM Forum Model Frameworx 19.0 on 8/29/2019 at 12:48