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1.3.7.2 Report Customer Problem

(3) eTOM Process Type Report Customer Problem (4) eTOM Process Type Monitor Customer Problem (4) eTOM Process Type Distribute Customer Problem Notifications (4) eTOM Process Type Distribute Customer Problem Management Reports & Summaries (4) eTOM Process Type Generate Customer Problem Management Reports (4) eTOM Process Type Notify Customer Problem (4) eTOM Process Type Issue Customer Problem Management Summaries

1.3.7.2 Report Customer Problem

Diagram Description

Monitor the status of customer problem reports, provide notifications of any changes and provide management reports

Issues


Created from the TM Forum Model Frameworx 19.0 on 8/29/2019 at 12:43