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1.3. Customer Management Domain

(2) eTOM Process Type Pricing, Discounting, Adjustments & Rebates Application (2) eTOM Process Type Customer Inventory Management (2) eTOM Process Type Customer Experience Management Strategy and Planning (2) eTOM Process Type Customer Experience Management Frameworx Domain Customer Domain (2) eTOM Process Type Bill Invoice Management (2) eTOM Process Type Bill Inquiry Handling (2) eTOM Process Type Customer QoS/SLA Management (2) eTOM Process Type Problem Handling (2) eTOM Process Type Order Handling (2) eTOM Process Type Bill Payments & Receivables Management (2) eTOM Process Type Charging (2) eTOM Process Type Billing Events Management (2) eTOM Process Type Manage Balances (2) eTOM Process Type Customer Information Management (2) eTOM Process Type Customer Interaction Management (2) eTOM Process Type Customer Management (2) eTOM Process Type Customer Support

1.3. Customer Management Domain


Created from the TM Forum Model Frameworx 19.0 on 8/29/2019 at 12:41